Schedule: 10:00 AM – 6:00 PM Eastern Time
Many organizations are asking managers and HR to deliver training internally because budgets are tight—but training adults is not the same as presenting information. Adult learners bring experience, expectations, and real constraints. This program turns managers into confident facilitators who can translate complex, high‑stakes topics (like employment laws) into practical, memorable learning that sticks.
Beyond confidence, you’ll gain a complete toolkit: needs analysis, outcome design, lesson planning, facilitation techniques, engagement strategies, inclusive/adaptive delivery, and measurement methods that prove impact. You’ll leave with a ready‑to‑deliver mini‑lesson, peer‑tested during teach‑backs, plus templates you can reuse for any topic.
Finally, certification matters. When leaders are formally trained to teach adults, training becomes safer, more consistent, and more effective—reducing compliance risk, boosting performance, and building a culture where learning is an everyday habit, not a one‑off event.
Program Objectives
By the end of this program, participants will be able to:
- Conduct a rapid training needs analysis to define learner gaps and constraints.
- Translate business needs into clear, measurable learning outcomes using action verbs.
- Design a structured lesson plan using a practical ADDIE‑lite workflow.
- Chunk and scaffold content for adult attention spans and working memory.
- Apply inclusive and accessible teaching practices (neurodiversity, ADA, language support).
- Facilitate with presence, clarity, and psychological safety in live/virtual rooms.
- Use five+ engagement methods (cases, role‑plays, polls, teach‑backs, labs) intentionally.
- Create low‑friction knowledge checks and performance‑based assessments.
- Handle difficult dynamics (dominators, side talk, skeptics, conflict) with coaching moves.
- Measure training effectiveness with a simple Kirkpatrick‑plus transfer plan.
- Build a 30/60/90‑day reinforcement plan to drive on‑the‑job application.
- Deliver a 10‑minute teach‑back lesson that meets a provided rubric.
Ten Key Takeaways
- A repeatable blueprint to build any training fast—from laws & compliance to soft skills.
- Outcome‑first thinking that keeps sessions practical, relevant, and job‑anchored.
- Lesson plan & slide templates that cut prep time in half.
- Adult‑learning moves that increase retention (spacing, retrieval, stories, demos).
- Engagement you can trust: techniques that work with resistant or mixed‑experience groups.
- Inclusive delivery for diverse learners, hybrid formats, and multi‑language audiences.
- Assessment without the headache: quick checks that genuinely show learning.
- Room management playbook for tough questions, derailers, and time pressure.
- Impact evidence leaders will respect (levels 1–3 plus transfer & ROI pointers).
- Confidence to teach—cemented by live, coached teach‑backs.
Topics Covered
- The business case for internal training
- Andragogy vs. pedagogy—what changes with adults
- Characteristics of adult learners (readiness, relevance, self‑direction)
- Psychological safety & learning climate
- Rapid Training Needs Analysis (TNA)
- Stakeholder interviews & scoping questions
- Defining terminal & enabling learning outcomes
- Bloom’s revised taxonomy for verbs that matter
- ADDIE‑lite workflow (Align → Design → Deliver → Improve)
- Chunking, scaffolding & cognitive load basics
- Prior knowledge activation & bridging
- Microlearning & spacing for retention
- Lesson plan structure (hook, demo, practice, debrief)
- Storytelling & case crafting for relevance
- Live demonstrations & “see‑one, do‑one” labs
- Facilitation presence (voice, stance, pacing)
- Questioning techniques (Socratic, funnel, cold/warm call)
- Managing timeboxes & energy
- Engagement methods: think‑pair‑share, polls, chat storms
- Role‑plays & scenario labs that don’t feel cringe
- Social learning: peer coaching, teach‑backs
- Inclusive design (language, culture, neurodiversity)
- Accessibility essentials (ADA considerations in training)
- Hybrid/virtual delivery tips (Zoom/Teams best practices)
- Visual clarity: assertion‑evidence slide design
- Slide density, typography, and white space
- Data/flow diagrams that actually teach
- Job aids vs. slides—what goes where
- Knowledge checks that measure (not embarrass)
- Performance‑based assessments & rubrics
- Feedback models (SBI, BOOST, plus‑delta)
- Handling tough questions & “gotchas”
- De‑escalation & conflict moves for classrooms
- Managing derailers (dominators, multitaskers, sidebars)
- Ethical boundaries & when to pause/phone‑a‑friend
- Transfer of learning: manager involvement
- Reinforcement plan: nudges, booster sessions
- Brinkerhoff Success Case basics
- Kirkpatrick levels 1–4 (practical version)
- Measuring outcomes and simple ROI storytelling
- Building a mini‑lesson (hands‑on lab)
- Facilitator guide & participant workbook basics
- Using scenarios from compliance topics (e.g., employment laws) without legalese overload
- Teach‑back practicum & coaching rubric
- Video review tips (if recording)
- Action planning & risk mitigation
- Stakeholder comms & expectation setting
- Licensing/IP & content reuse etiquette
- 30/60/90 follow‑up cadence
- Personal growth plan as a facilitator
Target Audience
Any of the following roles that must design and deliver training to adult employees:
- HR Managers
- HR Business Partners
- Training Coordinators
- Supervisors
- Frontline and Mid‑Level Managers
- Team Leads
- Compliance/QA Leaders
- Small‑Business Owners
