Continuing Education Credits:
- HRCI – 2 Business Credits
- SHRM – 2 PDC’s
HR professionals, managers, and supervisors should attend this training because it equips them with innovative strategies to tackle modern HR challenges. The program’s comprehensive curriculum, which includes modules on empathy mapping, ideation, prototyping, and enhancing employee experience, provides practical tools and techniques that can be immediately applied in their organizations. By understanding and implementing Design Thinking principles, attendees will be better positioned to create solutions that truly resonate with employees, leading to increased engagement, retention, and overall satisfaction.
Additionally, this program emphasizes the importance of a personalized and technology-driven approach to employee experience. As the workforce becomes more diverse and technologically savvy, HR leaders must adapt by leveraging data and technology to create customized employee journeys. The training covers essential topics such as EX journey mapping, personalization, and the role of technology, ensuring that participants are well-versed in current trends and best practices. This knowledge will enable them to design experiences that meet the unique needs of their employees, fostering a more inclusive and productive work environment.
Finally, the program’s focus on implementing and sustaining HR innovations ensures that participants are not only capable of developing creative solutions but also adept at managing change and measuring the impact of their initiatives. Topics such as change management, scaling innovations, and measuring ROI provide a solid foundation for sustaining improvements in employee experience. By attending this training, HR professionals, managers, and supervisors will gain the skills and confidence needed to lead their organizations through successful transformations, ultimately driving long-term success and competitiveness.
Program Features
- Expert trainer with extensive HR experience and legal expertise
- Comprehensive coverage of essential HR topics and legal compliance requirements
- Pre- and post-test to assess learning outcomes and measure program effectiveness
- Certificate of completion upon successful program completion
Why Attend This Training Program
- Innovative Problem-Solving Skills: Develop proficiency in Design Thinking methodologies tailored specifically for HR.
- Enhanced Employee Experience Strategies: Gain insights into the latest trends and best practices for improving employee engagement and satisfaction.
- Practical Application and Hands-On Learning: Engage in practical workshops and real-world case studies that provide hands-on experience.
- Empathy and Employee-Centric Approaches: Master empathy mapping and journey mapping techniques to deeply understand employee needs and experiences.
- Leveraging Technology in HR: Explore the role of technology in shaping the employee experience, including HRIS, AI, and chatbots.
Topics Covered
- Overview of Design Thinking
- Empathy Mapping for HR
- Defining HR Challenges
- Creating Personas
- Journey Mapping in HR
- Brainstorming Techniques
- Designing Employee Experience Solutions
- Prototyping HR Solutions
- Feedback and Iteration
- Case Studies of Design Thinking in HR
- Understanding Employee Experience (EX)
- Measuring Employee Experience
- EX Journey Mapping
- Personalization in HR
- Technology and Employee Experience
- Change Management for HR Innovations
- Building a Culture of Innovation
- Scaling HR Innovations
- Measuring Impact and ROI
- Sustaining Employee Experience Improvements
Target Audience
- HR Directors, Senior Managers & Aspiring Leaders: HR professionals in leadership roles or aiming to advance, seeking to stay updated with trends and enhance strategic HR management skills.
- HR Business Partners, Consultants & Small Business Owners: Professionals advising on or managing HR strategy, needing a deeper understanding of strategic HR management.
- Talent Development, Organizational Development & Employee Engagement Managers: HR professionals responsible for employee development, organizational change, and engagement, looking to expand their strategic capabilities.
- Compensation, Recruitment & HR Technology Managers: Professionals managing compensation, recruitment, and HR systems, seeking to integrate innovative strategies and Design Thinking into their practices.
- Diversity, Workforce Planning & Employee Relations Managers: HR professionals focusing on diversity, workforce planning, or employee relations, aiming to apply Design Thinking for more inclusive and effective HR strategies.
- Corporate Trainers & HR Operations Managers: Professionals responsible for training, development, or HR operations, looking to enhance employee experiences through Design Thinking principles.
