[On-Demand] 4-Hour Critical Thinking and Decision Making Certificate Program

Continuing Education Credits:

• HRCI – 4 Business Credits
• SHRM – 4 PDC’s

HR professionals, managers, and supervisors play a pivotal role in shaping the workforce and driving organizational success. Attending this Critical Thinking/Decision Making Certificate Program will equip them with essential skills to identify and solve problems effectively. By understanding and applying critical thinking frameworks, they can approach complex HR issues with a structured and analytical mindset, leading to more informed and impactful decisions. This foundational knowledge is crucial for creating a proactive and strategic HR environment.

The ability to gather and analyze information accurately is another key takeaway from this training. HR professionals often handle vast amounts of data related to employee performance, satisfaction, and organizational metrics. Learning to evaluate the credibility of sources and analyze data systematically will enable them to make evidence-based decisions. This skill is vital for developing policies, managing talent, and improving overall HR processes, ensuring that decisions are backed by solid data and sound reasoning.

Creative thinking and innovation are integral to staying competitive in today’s dynamic business landscape. This program will teach participants how to foster creativity and innovation in problem-solving, encouraging the generation of novel solutions to HR challenges. By learning brainstorming techniques and methods for evaluating creative solutions, HR professionals can introduce fresh ideas that enhance employee engagement, streamline processes, and contribute to a positive workplace culture.

Lastly, the training emphasizes ethical decision-making, communication, and conflict resolution—skills that are indispensable in HR roles. Understanding ethical frameworks and learning to navigate ethical dilemmas ensure that HR decisions are fair and just. Effective communication and persuasion techniques help in gaining stakeholder buy-in and presenting decisions convincingly. Moreover, mastering conflict resolution strategies and mediation skills can significantly reduce workplace tensions, fostering a harmonious work environment. This comprehensive training will empower HR professionals, managers, and supervisors to lead with confidence, make strategic decisions, and drive organizational success.

Program Features 

• Expert trainer with extensive HR experience and legal expertise
• Comprehensive coverage of essential HR topics and legal compliance requirements
• Engaging training format with practical examples and case studies
• Certificate of completion upon successful program completion

Why Attend This Training Program

• Enhanced Critical Thinking Skills: Develop advanced critical thinking skills specifically tailored for HR roles.
• Comprehensive Problem-Solving Techniques: Gain expertise in identifying and defining HR problems accurately.
• Data-Driven Decision Making: Learn effective methods for gathering relevant HR data.
• Creative and Innovative Thinking: Foster creativity in solving HR challenges.
• Strategic Decision Making Models: Understand structured decision-making processes applicable to HR.

Topics Covered

• Defining Critical Thinking
• Critical Thinking Frameworks
• Benefits of Critical Thinking in HR
• Problem Identification
• Root Cause Analysis
• Problem-Solving Strategies
• Data Collection Methods
• Evaluating Sources
• Data Analysis Techniques
• Creative Problem Solving
• Brainstorming Techniques
• Evaluating Creative Solutions
• Decision Making Processes
• SWOT Analysis
• Decision Trees and Matrices
• Identifying Risks
• Risk Analysis
• Risk Mitigation Strategies
• Ethical Frameworks
• Ethical Dilemmas in HR
• Making Ethical Decisions
• Effective Communication Skills
• Persuasion Techniques
• Presenting Decisions
• Understanding Conflict
• Conflict Resolution Techniques
• Mediation and Negotiation
• Feedback Mechanisms
• Learning from Decisions
• Building a Culture of Critical Thinking

Target Audience

• Current HR Directors: Professionals already holding HR Director positions seeking to update their skills and stay abreast of the latest trends and practices in the field.
• Senior HR Managers: Experienced HR Managers looking to take the next step in their careers and prepare for roles at the director level.
• Aspiring HR Leaders: Individuals aiming to transition into senior HR roles, such as HR Directors or Vice Presidents of HR, and seeking the necessary skills and credentials.
• HR Business Partners: HR professionals who work closely with senior management and need to understand strategic HR management at a higher level.
• Talent Development Managers: Those responsible for employee development and succession planning who are looking to expand their strategic HR capabilities.
• Organizational Development Professionals: Individuals focused on organizational change and development, looking to enhance their understanding of strategic HR’s role in these processes.
• HR Consultants and Advisors: Independent consultants and advisors who provide strategic HR guidance to organizations and need to stay current with industry best practices.
• Small Business Owners/CEOs: Leaders of small to medium-sized businesses who often take on HR responsibilities and need a deeper understanding of strategic HR management.
• HR Professionals in Transition: Individuals between roles or looking to shift their career path within HR, aiming to increase their marketability and job prospects.
• HR Academics and Educators: Educators and researchers in the field of human resources or related fields looking to update their knowledge and incorporate current practices into their teaching and research.
• Non-HR Executives: Executives from other departments who collaborate closely with HR and need to understand the strategic importance and functions of HR within an organization.
• HR Coordinators: Entry-level HR professionals who want to develop a foundation in critical thinking and decision-making skills for future advancement.
• Compensation and Benefits Managers: Professionals overseeing employee compensation and benefits programs who seek to enhance their strategic decision-making abilities.
• Employee Relations Specialists: HR professionals focused on managing employee relations and resolving workplace conflicts who want to develop better analytical and problem-solving skills.
• Recruitment and Staffing Managers: Those responsible for hiring and staffing who aim to improve their decision-making processes and strategic planning capabilities.
• HR Generalists: Professionals with broad HR responsibilities looking to deepen their expertise in critical thinking and strategic decision-making.
• Labor Relations Managers: Individuals managing labor relations and negotiations who need advanced critical thinking skills to handle complex issues.
• Diversity and Inclusion Managers: HR professionals dedicated to promoting workplace diversity and inclusion, seeking to enhance their strategic management skills.
• Learning and Development Specialists: Those focused on training and development who want to integrate critical thinking into their program design and delivery.
• HR Operations Managers: Professionals managing the day-to-day operations of HR departments who want to improve their strategic planning and decision-making processes.

 

Agenda 

10:00 AM – 10:15 AM

• Introduction and Welcome

• • Overview of the program and objectives

10:15 AM – 10:35 AM

• Module 1: Introduction to Critical Thinking

• • Defining Critical Thinking

• • Critical Thinking Frameworks

• • Benefits of Critical Thinking in HR

10:35 AM – 10:55 AM

• Module 2: Identifying and Defining Problems

• • Problem Identification

• • Root Cause Analysis

• • Problem-Solving Strategies

10:55 AM – 11:15 AM

• Module 3: Gathering and Analyzing Information

• • Data Collection Methods

• • Evaluating Sources

• • Data Analysis Techniques

11:15 AM – 11:35 AM

• Module 4: Creative Thinking and Innovation

• • Creative Problem Solving

• • Brainstorming Techniques

• • Evaluating Creative Solutions

11:35 AM – 11:55 AM

• Module 5: Decision Making Models and Tools

• • Decision Making Processes

• • SWOT Analysis

• • Decision Trees and Matrices

11:55 AM – 12:00 PM

• Q&A Session

12:00 PM – 12:15 PM

• Break

12:15 PM – 12:35 PM

• Module 6: Risk Assessment and Management

• • Identifying Risks

• • Risk Analysis

• • Risk Mitigation Strategies

12:35 PM – 12:55 PM

• Module 7: Ethical Decision Making

• • Ethical Frameworks

• • Ethical Dilemmas in HR

• • Making Ethical Decisions

12:55 PM – 1:15 PM

• Module 8: Communication and Persuasion

• • Effective Communication Skills

• • Persuasion Techniques

• • Presenting Decisions

1:15 PM – 1:35 PM

• Module 9: Conflict Resolution

• • Understanding Conflict

• • Conflict Resolution Techniques

• • Mediation and Negotiation

1:35 PM – 1:50 PM

• Module 10: Continuous Improvement

• • Feedback Mechanisms

• • Learning from Decisions

• • Building a Culture of Critical Thinking

1:50 PM – 2:00 PM

• Q&A Session

• • Open floor for questions and discussions